Refund policy

Do you have any guarantees? What about returns? Refunds?

If you are not happy with the quality of a product you get, I will replace the item immediately, or I will give you a credit to use on the website to equal value once the product has been returned to me. No questions asked! 

I do not offer refunds or cancellations of an order on a change of mind, so please choose carefully before placing your order. I will however offer a store credit to spend later if you wish, provided your order has NOT already been sent out. 

If your earring breaks or the metal parts discolour for some reason unknown I will happily fix your earrings or replace them if they cannot be fixed. You have a lifelong guarantee on your earrings if bought from our store. Terms & Conditions apply.

For any further details or questions please feel free to contact me directly.