Shipping

New Zealand

I ship using NZ Post. I charge a flat rate of NZ - wide. If you spend $40 or more I'll cover your shipping costs. Yes your shipping is free. Your shipping will be calculated at checkout. You can pick-up your order for FREE. 

I will email or text you a tracking number as soon as your parcel has been collected. Please note that I am not responsible for any damage or lost packages. 

If your order is urgent, please email me and I will try to get it shipped sooner or there is an option to pay overnight shipping that will ship your product in 2-3 days.

International

Your shipping will be calculated at the checkout. Please note that I am not responsible for packages that go missing. If you choose an untracked option then this means it's untracked. I will always try my best to support you should your package be delayed but I am not responsible for delays caused by the courier services or lost packages. Once the package is with the service provider it's out of my hands. You will need to contact your local post office for tracking or help.

Other International orders

  • We ship using NZ Post Tracked. The cost might vary slightly due to locations or shipping fee updates by the service provider. We will be in touch should there be any concerns or changes in fees. 

Other Products

  • Some products featured on this store ships from our International Warehouse and may take up to 20+ days to arrive. We will do our best to support you and update you on your order status. Times do vary depending on the product ordered. 

Eco Packaging Used